Terms of service

What TourDesk is

TourDesk (tours.webstination.com) is booking and payment-tracking software for tour and trek operators, run by Webstination, a sole proprietorship of Ankush Tari. Operators use it to list departures, take bookings, collect traveller details, track payments and send reminders.

These terms apply to operators who create an account. Travellers who book a trip through an operator's booking page make their booking with that operator, not with Webstination.

Your account

You must give correct business details and keep your password safe. You are responsible for what you and your staff do in your account.

You must have the right to collect and use the traveller details you store, and you must follow the laws that apply to your trips and your business.

Price and free trial

New accounts get a 30-day free trial. After that, TourDesk costs ₹799 per month, paid in advance for each month. Without a paid month, the account moves to the free plan: everything keeps working with one open batch at a time, and your data stays.

Payments from travellers

Operators collect money from travellers through their own payment gateway account (for example PhonePe or Razorpay) or outside the app. Webstination never receives or holds travellers' money. Refunds to travellers are handled by the operator under the operator's own policy.

Acceptable use

Do not use TourDesk for anything illegal, to send spam, to upload harmful files, or to try to access other operators' data. We may suspend an account that does.

Service and liability

We work to keep TourDesk available and your data safe, and we keep backups, but the service is provided as it is, without a guarantee that it will always be available or error-free.

Webstination is not responsible for trips, for disputes between operators and travellers, or for payment gateway outages. Our total liability is limited to the amount you paid us in the last three months.

Ending your account

You can stop using TourDesk at any time. Export your data first; on request we delete your account and its data.

We may change these terms. We will show the date of the latest version on this page.